uyChargebacks is a product whose primary purpose is to provide Credit Card issuing companies a centralized tool for the management of client’s complaints and disputes with the acquiring enterprises. It complies with the international regulations for Visa and MasterCard, recording all the information about clients’ claims, as well as the actions arising along the whole process
Characteristics
uyChargebacks was designed grouping together the functionalities of different processes, which enables access to different actions in a simple and quick manner.
Its principal processes are:
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Configurability |
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Clients |
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Transactions and procedure |
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Chargeback |
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Frauds |
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Costs and messages |
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Exchange |
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Reports |
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Groups and users |
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Auditing log |
Benefits
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Full web system (Intranet / Internet) |
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Centralized tool for VISA and MasterCard chargeback management |
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Optimizes time and number of users assigned to the detection of exceptional transactions
and to transactions linked to a prior procedure |
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Reduces actions time, providing a solution for default issues and the losses associated
with the same |
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Lowers the risk of default due to incorrect or partial content in the generated transactions |
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Installation is done in the server only, the client needs only a browser |
Technology
uyChargebacks is developed on Java for an open technology architecture, and is composed of three layers: presentation layer, businesses layer and data layer. It is a Web tool where all its functionalities are available through a browser, enabling quick launching and avoiding costs associated with installation in each of the work stations.
Requirements
Next, the recommended option is detailed:
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Linux operating system |
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Apache Tomcat applications server |
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MySQL relational database |
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Sun Java 2 SDK |
There are no functional differences in case a different platform is being used, for example: Windows and SQL Database Server, as well as any other applications server. The Relational Database may be either stored in the same computer as the application or in a different computer, and the solution may scale up if the activity so requires it.
